Frequently Asked Questions
What to expect from a visit with Jessica?
The first appointment will be 1.5 hours. Jessica will go over your full health history, including any labs that you may have, and will answer any questions; then, she will develop a personalized protocol that includes diet, drainage or detox therapies (if needed), supplementation, and lifestyle change recommendations.
Follow-up appointments are scheduled every month for 45 minutes, and Jessica will change your protocol based on symptoms and/or changes in health. She will also consider any new labs - they are not necessary, but helpful.
With follow-up appointments, consistency is key; the goal is healing, so that when you have completed your work with Jessica, you will have established new habits to support your health journey.
Hours?
Monday, Wednesday, Friday: 10-6
Saturday Appointments: available once a month
Why do you require a 3 month minimum?
Healing takes time. You can’t fix everything in one appointment. In order to see the changes and benefits you are wanting, 3 months is the necessary commitment.
Cancelation Fee and Monthly Billing
In order to book your first visit, you will be charged a $150 non-refundable deposit. If you cancel your appointment 48 hours or more before your appointment time, you will only be charged the $150 booking fee. If you cancel your appointment within 48 hours of your scheduled appointment, you will be charged the full $250 appointment fee.
For follow-up appointments, please provide a minimum of 48-hours notice to reschedule. If you cancel your appointment within 48 hours of your scheduled appointment, you will be charged the full amount for your appointment fee for that month without the option to reschedule. If you cancel your appointment 48 hours or more before your appointment time, you may reschedule for another day that month.
3 Month Nutritional Therapy Appointment Membership: You will be billed $250 monthly for 3 months. You may choose to cancel your membership at the end of the 3 month period. If you do not cancel, you will be billed $250 each month until you choose to cancel.
If you pay for all 3 months upfront, You will be charged a one time fee of $699 at the time of your appointment for all 3 months. At the end of your Membership, you may either purchase another 3 months or an automatic payment of $250 per month will be charged until you choose to cancel.
One-Time Follow-up: A one time payment of $300. There is no monthly subscription. This is only for established clients who have already completed a 3 month membership and are needing a single appointment.
Do you offer email support in-between appointments?
If you have a question that involves a 1-2 sentence answer, feel free to send it along to Jessica. If it requires more than 1-2 sentences, we ask that you book a consult, so that we can get out your file, review your situation and then best answer your questions. Also, it is best not to direct messages to Jessica on social media when asking a question about your protocol; account names and profile pictures can become confusing, and we want to be able to best serve you! Email or booking a consult is the best way to contact us.
Do you work with clients virtually?
Yes! All appointments are virtual
Can you help me get off my medication?
Legally, Jessica is not able to give any advice on your medications. We always leave this to the expertise of your doctor.
Can you diagnose?
No, we can not diagnose.
Do you treat disease?
No, we teach you the tools you need to help support your body at the foundational level: real food, whole food supplements, drainage or detox (if needed), and other lifestyle changes. Often, when we support the foundations such as digestion, the nervous system, the HPA-axis, detoxification, etc., the body slowly comes back into balance.
Do you prescribe medications and can someone who is on medications work with you?
Jessica is not a medical practitioner, and so does not prescribe medications. Most of the clients we work with are on medications and they are able to incorporate the nutritional therapy we recommend. We always recommend informing your doctor of any supplements you are taking, so that they can check for any contraindications or concerns.
Can you order labs for me?
We cannot order labs, but most clients like to order them through their doctor, especially if it’s covered by insurance; you can also order most labs at TrueHealthLabs.com. Jessica uses Any Lab Test Now. When we look over your labs, we do not do so to diagnose, but to see where there might be some imbalance in the body and how we can best support that imbalance with nutrition.